Dealing with major incidents
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The major incident, if the worst were to happen, somewhere like QPR, the safety officer would be in control of that situation until it became a point where public order was such that they had to pass the responsibility for safety over to the police. But typically, the safety officer would hold responsibility for calling the emergency services, making sure that any situation is dealt with, which would include evacuating the stadium, or invacuating the stadium, if the threat was outside the stadium, they would send people onto the pitch or wherever they were deemed to be safe, rather than push people outside of the stadium, where they might be less safe. Stewards would be made aware of the incident that is occurring before the event occurs, if it is possible to do so, because there are ways of passing messages to the stewards using the tannoy and making sure there is an escalation of the call. So they would know, for instance, that something may be happening. There will be another call to say it is got a bit worse, and then perhaps another call to say, "In 30 seconds, we will be evacuating the building," and also the supervisors would be moving among the stewards, informing them of what they know, because the supervisors would be on the radio.